Legal & Disclaimers
SurePath Health is committed to transparency and clarity. Please review the following legal disclaimers and terms of service regarding our administrative consulting activities.
1. No Medical Advice
SurePath Health provides educational support and guidance to help individuals understand health insurance benefits, billing, approvals, timelines, and the overall healthcare process. We are not a medical provider and do not offer medical advice, diagnoses, or treatment recommendations.
2. Informational & Support Services Only
All services, tools, content, and communications provided by SurePath Health are for informational and administrative support purposes only. Our role is to help you better understand your options, ask informed questions, and navigate the healthcare system with greater clarity.
We do not make clinical decisions or provide medical opinions.
3. No Provider-Patient Relationship
Use of our website, app, or consulting services does not create a doctor-patient, clinician-patient, or any other licensed professional relationship between you and SurePath Health or its team members.
4. Confidentiality
We prioritize your privacy. All information shared with SurePath Health during the course of our consulting relationship is held in strict confidence, adhering to administrative privacy best practices and relevant confidentiality agreements established at the start of our engagement.
5. Consult Your Healthcare Provider
Always seek the advice of a licensed physician or qualified healthcare professional regarding any medical condition, diagnosis, or treatment decision. You should never disregard or delay seeking professional medical advice based on information provided by SurePath Health.
6. No Guarantees or Outcomes
While we strive to provide accurate, timely, and helpful information, SurePath Health does not guarantee:
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Insurance approvals or coverage outcomes
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Billing accuracy from third parties
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Cost savings or financial results
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Timelines for authorizations, claims, or care
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Healthcare and insurance outcomes depend on third-party providers, insurers, and individual circumstances beyond our control.
7. Third-Party Information
SurePath Health may reference or help you interact with third-party providers, insurers, or resources. We are not responsible for the accuracy, actions, or services of these third parties.
8. Emergency Situations
SurePath Health does not provide emergency support. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
9. User Responsibility
You are responsible for the decisions you make regarding your healthcare, insurance, and financial obligations. SurePath Health provides guidance to support your decision-making, but final decisions remain with you and your licensed providers.0
Contact Us
If you have questions about this Disclaimer or how our services work, please contact us at: connect@mysurepathhealth.com or (859) 777-2400
Last Updated: May 2026. SurePath Health reserves the right to modify these disclaimers at any time. Continued use of our services constitutes acceptance of any updated terms.